Hello,
I'm not sure why, but this game won't launch for me. I've reinstalled multiple times, but whenever I click the launch button the game's tab does not show up.
Hi there! I'm sorry for the delayed response. I've opening the file on my end and everything seems to be in order. To try to figure out the problem, a few questions: What OS are you using? Windows, Mac, or Linux? Is there any sort of pop up that appears telling you why the file can't be opened? Have you had issues like this with any other games on Itch?
Just to be sure everything is being done correctly, here's the proper steps for running the game:
- Download the .zip file
- Right click the zipped file and unzip it to its own folder
- From the "HeartFragment-[insert OS here]" folder, launch the game file; for PC this will be "Heart Fragment.exe", for Linux it'll be "Heart Fragment.sh", and on Mac you will go to the "Heart Fragment.app" folder, then "Contents", then "MacOS", and launch the file simply titled "Heart Fragment".
If you're still having issues, please let me know!
Sorry my reply is so late! Unfortunately I didn't get a notification for this response. To try to help figure out what the issue is, a few questions:
What OS are you using?
Does any sort of error message pop up when you try to start it up?
Do you have the Itch client? Have you tried installing and running it through there?
Have you tried right clicking the executable for the game and running it as administrator? This shouldn't be necessary but doesn't hurt to check!
A new update was posted today in preparation of the DLC release tomorrow. If you haven't already, try updating to the latest version and see if it that helps at all.