aha so I've kind of completely messed up. i like to progress as far as I can with all the routes before getting the ending so i can experience as much as possible in one playthrough. well I found out the hard way... Claudia's route is time limited. I got to the very last mission in the good cop route where you rescue Mirabel then the game ends so I move onto other things before that final interaction. so I was going through Wallis' route (favourite so far btw) and one day I just woke up to Anderson breaking down my door and giving me a game over :') so, unless there's a way around this time limit, if you want to get as much done as you can with one character then progress Claudia's route to just before she gets framed and save the rest till after everything else.