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(2 edits)

I couldn't play it :(

it gave me an error

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Hi thanks for contacting could you give me a bit of information for your device like Operating system and the current graphics card your using.

The problems may stem from one of the two.

i'm using an i3 with AMD HD Graphics 5500

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Are you using windows 11, also please check if your AMD graphics drivers have been updated that may also be an issue.

i'm using windows 10, they have been updated.

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Do you have directX 11 or 12  installed.

(1 edit)

yes, i have direct X 11

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Thanks for the info I'll look further into it and see if I can find a resolution for this issue.

Hello Nicole, Could you try giving this solution a try UE5 GPU Crashed or D3D Device Removed Fix - YouTube