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anyone gota solution for UE crashing when trying to import materials with hammuer , all vtx and dx90 /dx80 are deleted

i also have 16gb of ddr4 so i dont think ram is a problem 

im trying to import csgo materials and it crashes at 0% rip

its been 21 days since i wrote this message and my problem is still not solved, this software cost me $42 usd and it doesn't even work

1) itch.io doesn't always send me emails when people post comments, so apologies for the late reply.
2) vtx files are model-related and have nothing to do with materials and textures
3) "it crashes" doesn't really help me debug your problem. Which version of UE are you trying to use? What does the log say before it crashes?