Oh, that's very sad to hear. Glitches of this kind are very very rare and when they do happen you can usually walk out. However, if you can somewhat send us a screenshot of the exact location we could investigate further. Thanks for playing!
I'm very sorry i closed the game already but i as i said i was just a little into the tutorial where you had to do wall jumps between two close walls and was stuck beneath the right one. I was stuck like half a meter or so meaning that i could fire out of my doom if in the right angle. I also couldn't move a bit which madee it impossible for me to escape. I believe it happened when i jumped off the second wall
I will attach a photo of the location of the event about today evening