This error occurs when Reputation maxes out. There's no next set of Kin so If you reach 2500 Reputation the game tries to check for the new Kin to add to your Laboratory but they don't exist yet. If you've finished Sevros/Karla route I suggest saving and keeping time paused and not ending the day as a quick fix until a patch Is out.
I've got a problem don't know if it's on my side but the game just keeps randomly crashing it never happened before any suggestions to what could be the problem i still have the same phone since last time i had the game if that narrows it down....
Edit: i have a new account and I've just started playing
Edit2:Android platform if it was not clear when i said Phone :)