Hello, refresh the page in your browser (do it twice, this forces the app to update) and it should fix the issue. Please let me know if it doesn't.
This happened when you did manual validation correct ? (there is an auto validation that tries to match your augur account email with your itch purchase, but only works if the emails are the same on both sites).
correct I’m using the same email address. I tried to create a new account but it did recognize my email so I did a password recovery. When I double refresh it still just loads the same screen.