Post by Lord_Kai in why can't i install the game anymore

Viewing post in why can't i install the game anymore

no I was trying to download from here and then side load because I didn't realize it was on app lab even when I do find it how does app lab know I bought it?

Edit: turns out I was right and app lab wants more money from me why did this become so difficult in 4 months.

VRKemono2 years ago

you should be able to claim applab key as thousands did who bought it here.

Lord_Kai2 years ago

You have my attention how do i get this app lab key I didn't see anything special on the app lab page so now i'm just confused was this something I was supposed to get when i first bought the game or? for clarification i bought the game on june 3rd so I'm assuming you guys weren't on app lab just yet

VRKemono2 years ago

On downloads page there should be button appear Claim applab key or something like that, when you press it key is displayed.

Lord_Kai2 years ago

I Dont have that option because even itch wants me to buy it again if you want my purchase confirmation i can do that but I really dont wanna pay twice if this can't be solved i guess i'll just have to accept i lost 10 bucks

VRKemono2 years ago

Ofc you should not pay 2x! It seems there is a bug on itch, send me an email on company account.

Lord_Kai2 years ago (1 edit)

where is the company account I'm not great at navigating itch

Edit: is the company account on your main website? if so is it the support or sales or are both wrong and im looking at the wrong emails?

VRKemono2 years ago

Send at VRKemono@gmail.com from email you purchased game here

Lord_Kai2 years ago (1 edit)

I now have my code however I now can't figure out what to do with it the applab page doesn't have an option for my key to be put in help?

Edit: turns out I'm kinda dumb and i figured out where to use the code thanks for the help it saved me from paying again or losing my money anyways I'ma go enjoy meh game again bye.

itch.io

Viewing post in why can't i install the game anymore