So, what happens is when I try to use the desktop application(basically it's like steam) I click install and what it's supposed to do is pop up a little window which shows you an estimate of the size of the game file, and an estimate of how much space you have for storage. what ends up happening is that it loads forever, pops up the window, but never shows me either my storage space of the estimate of how big the game file is. And it will not let me proceed with installation until those load.