Hello! how i can fix this error? the game opens, i hear the main menu song but the game is just black screen, and is not respond.
(is a dell laptop)What is your resolution set to? That error can sometimes be the result of a rendering scale issue where the game is expecting a certain frame format but the screen is set to another. For instance looking below at your laptop specs it seems like it's a somewhat old laptop, is it running at a non-16:9 resolution or below 1080p?
2 years ago (+1)
Yeah, so there is no way for me to know for certain, but what I'm guessing is that the game has hardcoded resolution constraints and 1366x768 isn't viable because it's not a true 16:9 resolution (it's an approximation that comes close to 16:9, but it's more like 16.008:9). Trying changing your resolution to 1280x720 or if your laptop supports it try setting it to 1920x1080 and then try and my guess is it will work.