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Hello!

I'd love to help, could you please specify what your Mac says when you try to open the app? I need to know the exact words, thanks!

(1 edit)

"You are not authorized to open the app "LostMemories".

Contact the administrator to ask for support"

it’s a MacBook Air, I believe Catalina

Thank you! This is a very common problem on the new mac operating systems and easy to resolve.

Here's a video tutorial on how to fix it:

Thank you! It works perfectly now, you're a lifesaver :D

Pleasure! I am glad it's fixed :3