Really enjoyed it, the characters and the dialog were super funny! Even though the art was a bit rough, it felt good to look at. Like, even though these characters are so different to each other and the items in the shop, the art tied it all together nicely. Navigating around was clean as well, everything is pretty clear on the UI side. Being able to move the papers was a nice touch, I think you should have totally used it as a mechanic in the game!
I honestly see a lot of potential in the game! If you wanna make a sequel or something in the future, I got some ideas. Have multiple customers come to the shop at once, I think that would be so cool! Forms would like, slide in from the top and you drag the form of the customer you want to serve to a section. And like a time thing, so the shop gets busier on certain days and times. Regular customers appear but want different things.
Overall though i had fun and that's the main thing, thanks!