Post by ytan6264 in Monolith Bay comments

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Hi Dev! I know how to solve the LOWLEVELFATALERROR

The windows must be DirectX 11 and the game only have a DirectX 11 Compatibility to play the game.

To fix the LowLevelFatalError, we need a DirectX 12 compatibility to the game.

Most of the players are Windows 10 and have a DirectX 12... We can't downgrade from DirectX 12 to DirectX 11... So.... To solve this issue, we need to have a DirectX 12 compatibility to the game. I hope Dev you have a DirectX 12 compatability to the Next Update.... I can't play this great game even though I want it to play it to badly!.. Keep up the Good Work Dev... and I'll be waiting for the Next Update!!!

Team Monolith2 years ago

We've found online that it could be due to overclocking of the GPU or some issue with it. Or it could be corrupted files after extracting not properly. Have you tried to extract the whole 7z archive with the 7zip tool instead of winrar?
Creating an extra build with DX12 only would be risky and more work for us.

ytan62642 years ago

yep! I use 7zip for extracting the files...

ytan62642 years ago

I open the game without error but its a bit laggy and I only load a the loading screen and its stop responding... I open the game using the

right click the game>properties>compatibility>run compatability troubleshooter>try reccomended settings>test program... after that...the game start and it's 10/100 that it will work and if it's work, the game will load and sometime crash and something pop up that says "unreal engine is exiting due to d3d device being lost" ...after that...I'll do the same thing just like "LowLevelFatalError" which alt+tab then open task manager then end task.

Team Monolith2 years ago (2 edits)

I googled your "intel hd graphics 2500" and we think a better graphics card would be the only solution. A dedicated one :)
Also, yours doesn't support DX12, so adding support for it wont help.

ytan62642 years ago

So...the only way to play the game is to downgrade from windows 10 to 8 so I can play the game with directx 11

itch.io

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