I keep getting an error message of PlatformNotSupported, which is weird because it is fully updated and so is my laptop... help??? I can't play it or create an account.
The devs have confirmed the itch.io PC version of the game is not being supported at present. They said they were going to look into this but have posted a roadmap since which makes no mention of it.
Some of us don't have Steam as an option (for various reasons), but if that isn't a problem for you, the download page for the game has a steam key you can redeem and that version should work.
And if that isn't an option, getting a refund is your next best choice. Not sure it'll be much better an option but the game is also on Epic now so after the refund you can probably re-purchase there.
And just to clarify: No, I don't think Epic is a good platform. It's awful. Still way less abusive than Valve has been in the past almost 2 yeears.