Hey there, and sorry that you are having issues.
Can you give us some technical information on your PC? Version of Windows, Build, Localization, Hardware Specs, etc? Anything that I can pass on the support team will help. If you don't want to published that out-loud, you can DM me on either Twitter (@studiobluegames) or Discord (I think you have me there, too.)
Thanks!
Device Specs
Device name DESKTOP-VQKFNV3
Processor Intel(R) Core(TM) i5-9600K CPU @ 3.70GHz 3.70 GHz
Installed RAM 32,0 GB (31,9 GB usable)
Device ID 0635CBC2-D5B3-480B-8495-55264A274600
Product ID 00330-80000-00000-AA643
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display
Windows specs
Edition Windows 10 Pro
Version 21H1
Installed on 23/01/2021
OS build 19043.1055
Experience Windows Feature Experience Pack 120.2212.2020.
