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I can't find where to submit bugs, so I'll just post it here any maybe you can send me to the right place.

My character gets stuck in place at seemingly random times. It seems to occur in areas with a lot of activity, I mostly encountered it near the Fire and Ice tutorials. When it occurs, I'm unable to move my character. I can still turn side-to-side and cast spells, and I can sometimes move left or right for a short period before getting completely stuck. I can't jump, but the Air animation and sound still plays.

I can sometimes wiggle my way out of this issue. During the Ice tutorial, I can create ice platforms on my character to nudge her upwards until I regain control. But most of the time, I'm completely stuck, I can't progress further, and I'm forced to restart the game. This occurs frequently enough, that I haven't been able to reach the Earth tutorial yet. 

Processor: Intel Core i5 M560 2.67GHz

Memory: 6GB

OS: Windows 10 Home

Controller: Laptop Keyboard MD5: c9a6f618c120499dfc99535f22bf1172

Grotto.exe MD5: a5cabac4290938f1dc740e2cfe67f295

Hey Corwin,

Thank you for playing and for telling us about this issue!

If it's not too much trouble, could you make a video of the bug? I can't replicate it on my end (or on my roommate's laptop with similar specs hehe). I have a theory that it may be tied to issues at different quality settings, but I'm not 100% sure. Could you try launching the game at a different quality setting (I was playing at "High" on my roommate's computer) and tell me if that changes things?

Okay I was able to get a recording. It looks like it gets worse if I have background processes going, so the bug occurs a lot sooner because of the recording software.

It's likely that my computer just can't handle the graphics. I tried different quality settings, but they don't seem to make any difference on the frequency or severity of the bug. I also don't see any visual changes, they all look like the same quality to me.

However, I was able to get it to run smoother and progress farther by lowering the resolution. 800x600 got me farther than ever, but I did eventually get stuck at some sort of drawbridge section after collecting the first few coins. Any resolution lower than that, I ran into a new bug where I can't jump as high, so I can't get past the first few hurdles. The jump seems to get shorter and shorter as the resolution gets lower.