Hello! Please send us an email to email@example.com with details of what happened. Please also send your output.log (found inside the game folder). Thank you! :)
Ah.. No problem! Everything is fixed! I just had to switch user profiles in order for it to work again, although all my progress has been lost and had to do everything again from the start. Though I should still send you my output log file in order to fix the problem and help any user who has the same problem that I had encountered. The game is great! But I still do not understand everything about the ghost and the mansion, as at the end of the game everything still hasn't been solved and the problem was only fixed temporarily, maybe you guys should make another game, a prologue to The Letter which explains everything that happened in the past! Thanks for replying!
Hello Azian! Glad to know your game is fixed! We do have plans to make a prologue, but it'd depend on the game's sales. :) So please share the game to your friends so we can continue making more visual novels!^^