Post by Pleb6381 in Snakes And Ladders VR comments

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Oculus quest 2, game was sideloaded from itch.io using side quest

have you tried again? Because we wre getting only single game crash in our backend, that was due to sensor issue. All other players are playing fine with same version. Please retry or you can raise ticket for refund. Itch.io team will initiate refund.

Pleb63812 years ago

I tried again but to no avail, how would I go about submitting a refund ticket?

thundergamestudio2 years ago

you can contact support team by visiting this link : https://itch.io/support and share game and paypal email address and invoice no to get refund

thundergamestudio2 years ago

however our team is investigating the issue, if we will find the same issue then in 24 hour we will update the game.