Post by Guribo in SUVA - StreamUrVirtualAvatar comments

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You can try open the avatar cache directory and delete the json directory inside it. This will delete your avatar profiles though.

RumaBrat2 years ago

where can i find the avatar cache directory. i have the same issue. my avatar worked fine for like 3 hours and then later on it decided not to with the Tobii eye tracker 5.

Guribo2 years ago

In the avatar menu, it is next to the import button. It opens your explorer at the location where all your imported avatars and settings are stored.

LSW2 years ago

Experiencing this issue as well, deleting avatar cache did not seem to fix it :c

Guribo2 years ago (1 edit)

The issue is related to the plugin being out of date. I will update SUVA later today. That should fix tracking with tobii tracker 5.

MasuMioshi2 years ago

ran into the same problem again. this time when i did as instructed nothing happened. the tracking list recognizes the tobii is there but it is not tracking.

Guribo2 years ago

With the latest version of SUVA?

MasuMioshi2 years ago

Yea. I even uninstalled everything and reinstalled and still wont track even though tobii5 appears on the list of trackers.

itch.io

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