Hi I recently tried buying your entire DLC bundle....twice. I've been charged, and haven't received the DLC at all. I've tried everything I possible could, like contacting itch, but the only outcome is that ONE of the payments have been cancelled, and I STILL don't have the DLC. Is there anyway I can cut itch out of this process and just directly pay ya'll for the DLC content? I'm getting tired of wasting my money, and I'd really like to see the extra content
Viewing post in Our Life: Beginnings & Always - Step 3 DLC comments
I'm sorry that's happening for you! Have you bought things on Itch before and this is only happening now or is this your first time buying off the site? Itch doesn't always do a good job of showing where you can download files. You look for the "my library" page and find the "things you own section" and there you can access download pages for things you've bought in the past. Unfortunately, we don't have a way to sell the game without using some kind of hosting site (Itch, Steam, Patreon, and for very brief periods- Kickstarter). We can't take a payment for the DLCs unless they're through one of those places. I hope Itch helps you with this problem and you're able to get what you paid for, or at least another refund.
Thank you for the info. I've looked in all those places and they aren't there. I guess I'll have to use steam and just replay it all. This is my first time purchasing off of itch though I can't imagine why it keeps saying my zip code can't be validated.
But if I get everything, game included, from steam, will I be able to transfer my save data? Or will I have to just start over? I'll be okay either way, I just wanted to see if It were possible to be able to continue from where I've left off. Ofc I could also just finish on itch and them get the stuff from steam and go through for a second playthrough.