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I think this is a problem between Itch and Paypal, unfortunately. I can't find a way  for us to control Paypal payments for our account. But I did send a customer support message and we'll see what they say!

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Ah well, sometimes the tech just doesn't want to work the way it is supposed to. Thank you for the fast answer, though! I will keep an eye out, hopefully everything will be resolved sooner than later :)