They don't do constant updates, but if you've seen on tumblr the recent update tells whats up. Basically they're going to release the routes separately, so they have something out while they finish up the other routes (CGs and what not). Voice acting is not completed, due to scheduling. Hayato's route should be out Oct 5th, and with refunds it's hard when everyones ends up getting a refund, but they are complying to those who want refunds. It's not like they're being ignored. So, I think it's fair if they give people their refunds. Ah and if you refund your preorder, but then later see the game available it's gonna be $20. Those who preorder got a good deal despite the wait.