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Hello,

I have just purchased the above simulator and received the download email
But my Norton protection software stops me from opening the file, advises me 
that it is not safe and removes it automatically.
Just wondering if you have come across this problem before and is there a fix?
Many thanks in advance for your advice.

Kind regards,
Tartempion

Hi, this is the first time I hear about this kind of problem. Instead of downloading the zip, you could try installing the itch app and install the simulator from within the app. Please let me know how that works out for you.

Hello,

Thank you for your reply. Could you please let me know how to do this? If I use Itch, will I have to purchase the simulator again?

You don't need to buy it again. Just install the itch app and log in to the app with your account. Then click on Library in the sidebar to the left. Here you should see the simulator with options to install it, or after it's been installed, to launch it. I'm sorry I can't quite remember what the app looks like before installing the sim.

Another option would be to temporarily disable the anti-virus before downloading and extracting the zip. Or maybe the anti-virus has a quarantine where the zip is moved, and it could be recovered from there? Sorry for the trouble, I hope this helps!

Hi, from the download email I saved the program to my Itch account. I was then able to find it in my Library as you advised and Install it and launch it no problem. Your quick replies are very much appreciated. I am really impressed with the level of realism you have accomplished with this simulator so far. Best wishes for your future plans, I am already looking forward to the updates. Cheers.

Thanks! I'm glad to hear you got it working!