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Pinned ReplyAdmin (2 edits)

There was an issue with earnings calculation on some payouts associated with bundles that had large splits that was preventing them from going out. The issue has been resolved and all affected payouts have since been processed.

We send hundreds of payouts per week, in this case about ~20 payouts got stuck due to this issue.

Essentially, a purchase’s contribution to payout must balance out to 0 before the payout is eligible to be payed. But how we handled distributing the split earnings was causing a few cents not get allocated in some instances with bundles, and any associated payouts were blocked from being eligible to be sent. (You may see a few-cent change in the final amount to be payed on your dashboard)

We’ve resolved the issue as soon as we identified what was going on, and we’ll look into what we can do to help prevent things like this from happening in the future.

Sorry for any inconvenience this caused.

Thanks