hi, two options.
Hold down left thumbstick during the "we need to load your anchor" screen, or push the "hard reset" button in the options menu.
hey again.
If you are talking about the home builder part of the app, theres a bug that is causing the floors to spawn at random rotations, leaving different gaps each time you load in. Ive been patching it with extra floor tiles, but am gonna look into the root of the issue today and stop the random-ness.