It is really difficult to know what causing this issue as nor me or my acquaintance has this device. Please allow me sometime to do more research meanwhile try these steps and see if this resolves the issue.
1) Go to Settings–> Apps& Notifications–> App info
2) Go to the app that is causing issues in the list and tap on it
3) Go to storage and you will see options for Clear Cache and Clear Data
4) First, tap on Clear Cache and check whether this fixes the issue
5) If it didn’t work tap on Clear Data and check whether this fixes the issue
6) If both Clear Cache and Clear Data didn’t work check where the app is installed on SD Card or on internal storage
7) If it was installed on SD card try moving it to internal storage and if on internal storage try moving it to SD card.
