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I don't think there's much info here but here you go.

For what it's worth, I remember distinctly that the itch.io installation folder had 2 subfolders in it. app-23.4.0 and app-23.4.1. After I installed app-23.4.2 manually as above, both the old folders are gone now. As well as the Windows 10 custom tile icon that I have for itch.io.


Yeah unfortunately the log doesn't have any info on the previous failure because you installed 23.4.2 manually afterwards.

Having 2 subfolders is normal, Squirrel.Windows keeps around the previous version of the app in case something goes terribly wrong, so there's something to go back to.

I've been working on our own installer so we don't have to use Squirrel.Windows anymore, because its failures are hard to look into :(

Here's the new system (not ready yet): https://github.com/itchio/itchSetup


I don't think it's that big a deal when the update fails and the installer has to be re-downloaded. But I read on the itchSetup repo that it's going to have some of the technology behind butler (I assume smaller diffed patches) then all the more power to you! Keep making itch.io awesome