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How do I fix this then

(1 edit)

Did you make the account with the same email address you bought the game with?
You can just click on the download link in the purchase email anyway.

As far as I'm aware I just bought the game and didn't add an email. I could be wrong though. 

You need to put in an email address when you buy it. Try searching back through your emails.
Try checking here as well: https://itch.io/my-collections

The collection page worked thank you! I redownloaded the game and it now works fine and I can play again.