hi again. Thanks for the details. Seems like the app is loading normally, the blue area you describe is the setup screen, but the red line should be connected to your controller. As you said, system just can't track your controller, and I'm puzzled. If it is happening in other games, I would suggest contacting oculus support as well?
Send me an email at curiousvrlabs@gmail.com. I'll refund you for the troubles, but might ask to do a few more tests.