I hope it goes better for you and we can figure this out. I’ve emailed the staff multiple times, reached out on twitter, posted here, posted in Discord, and posted a suggestion thread. I don’t know how many people work their support staff but this visibility and itch’s ability to reply to their developers is important for itch to grow.
I’d just like transparency on turn around for review, if a review accepted or rejected a post, and indexing time estimate.