I just bought CC 2D v. 1.70. I work with the standalone version on Windows 10 Home. My problem is that the PNG Export does not work correctly. When I click on Export for the first time, all looks ok and I can save the character as PNG. But if I choose an option (Portrait, Full Body etc.), the picture itself disappears from the preview and I can only export the background, either transparent or colored. It stays this way if I try to export later w/o restarting CC.
Hi there!
It's just like munichorn already wrote, when I click on the "Export PNG" Button, everything looks fine, but as soon as I click on "Portrait", Full Body" or something else from within the CONFIG PRESET section, the character disappears. Also it seems, as if Custom Presets are not saved properly.
There is a big bug in there, maybe you should try to reproduce it on an isolated, fresh system. Since we both have this issue, I am sure there are more people with this problem. Of course I can send you a video, but how?
Best regards and thanks for the quick reply!
Yeah I've tried on a fresh system and still can't reproduce the issue, that's why we're stumped. So far these two are the only reports of this particular bug, we're still trying to figure out what causes this.
You can upload it somewhere, cloud or youtube, and paste the link here. That would be the easiest, I think. Or you can send it to our email contact @ simpleton . rocks
edit:
Follow up questions, if you don't mind. Were you able to save and load your own custom presets? Or is it also showing the same issue?
Okay, I played a bit around today...seems as if something is going wrong in the CHARACTER ADJUSTMENTS.
1. Start CC2
2. Loading my Character
3. Clicking on "Export PNG"
4. Character appears
5. Now when choosing my own preset, the character is gone. BUT if I play with the sliders under the CHARACTER ADJUSTMENTS (SCALE, OFFSET X, OFFSET Y) the character comes back into the viewport.
6. Also, the Values SCALE, OFFSET X, OFFSET Y only work properly, if I move the sliders with the mouse. Typing in values and pressing ENTER always kicks my character out of the viewport.
Hopefully that helps!
Best regards
Hey, thanks for the additional info!
In those values, which decimal point symbol are used? is it using dot or comma?
I was suspecting it has something to do with regional settings, where other symbol is used instead of dot in decimal point.
But I've tried changing my regional settings and it still works as expected, so I'm not so sure anymore.
Hi, I tested my version of CC 2D on Windows 7 and I got still the same problem, see the screenshots: https://c.gmx.net/@328090593659984504/c9tHBMdASl6WkqcKl_8SQA
