my computer is using I3 version of intel.Not Sure that affect this
If your computer is using intel integrated graphics, then the drivers you need should be the ones here: https://www.intel.com/content/www/us/en/support/articles/000005629/graphics.html
If that still isn't working, DM me the error message and I can look into it. Sorry for the difficulties!
Im using the 3th gen of intel. so i think i cant download the driver I need.