Are you sure you are logged on itch with the account you used for purchase?

You should have received a mail with the download link too.

Unfortunately I have no access at all on the payment system everything is handled by Itch.io so I suggest contacting them to fix that.

Sorry for the inconvenience,

Myron

I purchased the same game as well with the same result.   I contacted support a week ago with no reply back. Any help with this issue would be greatly appreciated. The game is awesome and it’s bumming me out that I can’t get it.