Ooh this was really good, had me hooked from the start. I love the feel of it and the subtle worldbuilding. It really made me want to find out more about all the characters.
p.s. Just a heads up, I found a bit of a bug when I got the Americano wrong (don’t judge me, I don’t drink coffee!) and the mysterious customer left, then in the next scene I somehow knew his name was Max?