Hi all,

As the thread title says. Do existing buyers have access to new bonus content files if they purchased a bonus file before? 

For example, in the X-moon illustration, there is the main game and the soundtrack which is added as a bonus file if the buyer chooses to buy it. If the buyer purchases both, The buyer gets access to both. Let's say now that the seller removes the existing bonus soundtrack file and replaces it with a completely different file (some other asset maybe). Will the buyer be able to get the new bonus file without paying for it, or will they have to pay again? I assume the main game will still be accessible for free if say an updated exe was uploaded.

Couldn't find this info on the creator faq. Thanks in advance for answering!

On the game’s page, before a user makes a purchase, there is this copy:

In order to download this game you must purchase it at or above the minimum price of $X USD. You will get access to the following files:

And then it lists all the files available for that game. That means if the user pays that price, they will get access to all the listed files indefinitely. This includes all files added later, especially updated versions of the game.

The only exception to this, is if you set a specific price, by selecting on the desired file the following option:

Set a different price for this file

This will require users to pay separately a price, which should be more than the price of the project. When selecting this option, the following text appears:

Minimum Price

The minimum price for a file should be greater than the minimum price for the entire project. You should only set this if the file’s minimum price is different than the project’s.

As far as I’m aware, if you delete such a file, and you upload a new one with the same price, there is no way for Itch to know if you intent the new file as an “update” to the old file, so it will require all users to pay for the new file. The only exception to this is if you use the tool “butler” to upload an update for an existing file (as in, they have the same “Channel Name”). In this case the file is updated, and buyers still own it’s updated version.

Thanks for the detailed reply!

So basically just pick the "set a different price for this file" option and a current buyer of said bonus file can download whenever. But if the file is gone and replaced with a new one (with a different price even if that helps), then they WILL have to buy the new one. Is it possible to verify this info from somewhere in the faq? Sounds important imo. 

If This is the case, that's great, since this means i won't have to worry about emailing bonus files to buyers of the base game, separately.