Could you please confirm your Windows version and GPU?
Info=Windows 7 professional acpi x64 based pc.Version 8.56.1.16 DDI Version 10.1 Driver Model WDDM 1.1 Display mode 32 bit 60hz DAC type Internal DAC 400MHz Adapter String ATI Mobility Radeon HD 4500 Series Microsoft Corporation WDDm 1.1 Chip Type AMD Radeon Graphics processor (0x9553) That was all i found i hope you can sovle my problem
Hmmm
Your GPU hardware does support DX11
But it looks like Windows 7 has a bug where some GPUs report the incorrect DDI version
Things to try:
- Install this hotfix for windows 7 that "apparently" fixes the issue
- Install/Reinstall the latest device drivers for your GPU
Your GPU may simply be too old however - it was released in 2010 and ATI stopped providing driver updates in 2013
Be careful when applying windows updates or installing new drivers - always backup first.
Good luck!
Aaron
About hotfix... how can i download it in that site i didn't saw any download buttons and also i tried to update my latest device...I serched on youtube how it works i typed the same thing you said on second option and there was a lot of videos.. i checked them all and people were doing the same thing so i tried too..So i went to device manager and i clicked on display adapters like on the videos i choosed to search automatically and that was it it said that update was finished...Btw Should i reinstall it?Anyways sorry for being boring to you i mean sorry for bugging you cuz i'm really bad at this things like this.So if theres more i can do to fix that i will try for sure I really! really! want to play this game cuz i watched little gameplay about it and i was soooo impressed Thank You For Replying For Me And Thanks For Trying So Hard To Help Me!
Ah, damn, normally you can download the hotfix via the "update available" link at the top, but following that for this one leads to a page that says:
"This hotfix has been discontinued. Instead, you can upgrade to Windows 10 and get the most up-to-date security and other features built right in"
Nice Microsoft, nice.
As for the driver update, you want to download it via the ATI site, rather than through device manager:
The link I provided points you to this page:
http://support.amd.com/en-us/download
And you should be able to download your drivers by selecting the correct version from the product list as shown below. (The auto-detector won't work for your GPU)
...If this doesn't work, you'll need to upgrade to Windows 10. Sorry!
4 years ago(+1)
That page should contain download links per platform. You'll probably want Windows 7: 64-Bit Edition
If you expand the driver details for the Catalyst Software Suite you'll see it says:
"Package contains the following graphics drivers and dependent/required software for the products specified in the current version's official release notes for the 64 bit version of Windows Vista and Windows 7"
Thanks Bro i'll try my best ya know anyways im tired of this errors that appearing cuz my pc got a lot of viruses and orthes stuffs that harmed him i had all in it gta V ya know everything so only thing that remains is my laptop so i will buy ps4 or something Anyway Thanks for trying to help me i appreciate it so much i mean this kind of games ARE THE BEST Thanks again!
