itch.io

I sent you the Windows specs, I do not know if the E-Mail is maybe in the Spam folder.

Hey cubeax,

First off — thank you. You stuck with this through several messages and helped me pin down exactly what was going on, and I really appreciate that. 🙏

Good news: the issue was on the build side, not your PC — there's nothing wrong with your machine, and the game fully supports your setup.

In plain terms: The Agent renders its interface through a Windows component called WebView2. In the previous build, the WebView2 loader was set up to load as a separate file rather than being embedded in the app — so on systems where that file isn't already present, Windows couldn't locate it, even with the WebView2 Runtime installed (which is why reinstalling the runtime didn't resolve it). It's also why other games don't hit this: they embed it directly.

I've reconfigured the build so the loader is now compiled straight into the game — no external files, no extra installs, nothing for you to do. It's the more robust setup and removes that dependency entirely. The updated build is live on the store page.

Whenever you get a chance, could you re-download The Agent from your itch library and reinstall over the old one? It should launch straight into the game this time.

If anything still isn't right, just email me at ordinarygeniussoftware@gmail.com and I'll get on it right away. Thanks again for your patience and for helping make the game more solid for everyone. Enjoy, and go sign some wonderkids. ⚽