Thank you so much for this in depth review of our game. We are very happy you enjoyed our game. In our first version the timer did not stop when dealing with customers. We debated for a while which is better. Keeping the timer running added an urgency and hustle to the game but like you mentioned it took away the possibilty to engage with the art and the scaming system. We stuck with stoping the timer for default but in the options you can switch to the original idea and hustle your way through customers and items :)