Not sure if it’s normal or not because Itch aren’t really transparent about what is actually going on. My game which meets all the quality requirements, has dev logs, and cover image, was published 8 days ago; still not indexed. I see other games with bare minimal lowest effort and certainly not meeting the quality requirements indexed and discoverable within minutes of being published. So, it depends, I guess, account to account, game to game. I also think we should acknowledge the sheer amount of games that are being released since the advent of AI, and regional politics like the OSA in UK. I’m willing to hedge my bets there’s a lot of things going on we aren’t privy to.
My first game was indexed within 48 hours, a tool I released within a few minutes, my latest game, well, probably in a couple of weeks by the looks of similar threads. I raised a support ticket after a few days. Give it a couple and do the same. There’s no transparency about support either, though, so you could be waiting days for several things at once.
Good luck, and hopefully it resolves itself soon for you.