Hey so my problem is that somehow I managed to purchase this twice...The app updated recently and completely locked me out even though I had already purchased it a year ago. Can I please get a refund for one of these purchases?
Following up on this - I haven't seen heard from itch yet. You can send a screenshot of this conversation in the ticket asking them to CC me. If you don't hear back in the next week, send me a DM on discord.