Thank you for trying! Can I ask, did the button light up green when you hovered over it and did you press one, then eject the ID and try to hand it back to the person on the top left?
I know it's not very clear, but I am quite sure it works if you do it in that order!
I'll try, I didn't realize you needed to give it, I just thought that pressing it would be enough, but I understand! maybe recommend either going out of your way to explain that, or just have pressing approve is good enough
