(I saw your post on itch.io Discord, but you seem to have left it so reposting quickly here)
Maybe you’ve already left, but I’d suggest you to open a community thread forum and/or an issue on the itch.io GitHub (https://github.com/itchio/itch.io). This way, other people with the same issue can upvote, comment, etc. and the problem can gain more traction.
Even though ultimately itch support is not that great for this kind of issue, I want to keep an eye on these.