thank you so, so, much for playing and rating our lottle game. if our team had a bit more time we could have made the game a bit more refined and some things would have made more sense. as for your issue with helping customers, it is probably due to the time of day, after 6 pm customers cannot be tended anymore (very sorry for that.) i really apreciate the feedback you gave and how you liked the vissuals and audio :3 i'll let the team know. thank you and have a wonderfull day.