Thanks but at least I deserve to know why and if its something I can solve, I will do it!
I have no way of knowing, and as explained in lots and lots of topics, itch.io staff seldom explain their decisions.
This is frustrating and depressing! What ever happened with that ticket though? Do they ever reply? Do they really check and listen to user's concerns?
I just told you I have no way of knowing, but if you look through the forum, you’ll see many posts from people saying itch.io staff helped them.