I was too lazy to write an email, so I will give you some feedback here.
I didn’t play for long, because I didn’t know what to do. And yes, I skipped all the instructions.
So my feedback from this is:
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Show, don’t tell. I understand that might be difficult to do for a game like this. Maybe make the first mission a tutorial and show what to do? And in case you want the player to figure out what to do by themselves, you should make the motivation for doing that (or goal) clear from the start.
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The writing reeks of AI. Maybe it isn’t, but this writing style annoys me nowadays (¬‿¬;) (It might be just my subjective opinion.)
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Otherwise the game seems interesting. For me to pay for something like this, the writing would need to be more interesting (or more my type of story).
Note that I might not be the target audience of this game. Someone who plays these types of games might have different opinions.
Because I didn’t really play much, it’s difficult to answer your three questions, but I hope this feedback is helpful in some way.