Skip to main content

Indie game storeFree gamesFun gamesHorror games
Game developmentAssetsComics
SalesBundles
Jobs
TagsGame Engines
(1 edit)

Having issues with running the windows installer, getting "Access Denied" for some reason. Running the other one works though.

I would send a report, but unless it's just not showing me that it did, it won't let me for some reason. (of course after I posted this it finally let me send one, but I'll add it here just in case).

Here's the detailed log, just in case:

Debug:

May 21, 2026

2:29 PM itch 26.13.0 launching 'Fading Visage' (#4538698)

2:29 PM Locking (C:\Users\darre\Desktop\Itch Games\fading-visage\.itch\runlock.json) for Launch

2:29 PM → Launching Fading Visage - https://simonci.itch.io/fading-visage

2:29 PM    (C:\Users\darre\Desktop\Itch Games\fading-visage) is our install folder

2:29 PM No license agreement, continuing

2:29 PM Native platform: 64-bit Windows (native)

2:29 PM Refreshed upload (last updated 2026-05-04 14:11:09 +0000 UTC)

2:29 PM Passed:

2:29 PM   ☁ Fading Visage 0.2.zip :: 43.24 MiB :: #17416373

2:29 PM     Executable :: Linux all, Windows all, macOS all

2:29 PM ∙ Not filtering, by request

2:29 PM √ Configured in 23.8323ms

2:29 PM ∙ Seeking launch targets for host (64-bit Windows (native))

2:29 PM No app manifest.

2:29 PM Filtering verdict for host 64-bit Windows (native)

2:29 PM Filtering 2 candidates to os (windows), arch (amd64)

2:29 PM Reviewing (Fading Visage/Fading Visage.exe) flavor windows

2:29 PM Reviewing (Fading Visage/UnityCrashHandler64.exe) flavor windows

2:29 PM 0-scoring (Fading Visage/UnityCrashHandler64.exe) - penalty exclude for pattern "(?i)unitycrashhandler.*\\.exe$"

2:29 PM Excluding (Fading Visage/UnityCrashHandler64.exe) - non-positive score 0

2:29 PM Sorted candidates: 

2:29 PM - [100] (Fading Visage/Fading Visage.exe)

2:29 PM (Fading Visage/Fading Visage.exe) Does not require elevation

2:29 PM Single target, picking it:

2:29 PM | (C:\Users\darre\Desktop\Itch Games\fading-visage\Fading Visage\Fading Visage.exe) (native)

|-- 651.00 KiB Fading Visage/Fading Visage.exe windows-amd64 win(gui)

|-- ↗ Will be launched as a native application

2:29 PM → Using strategy (native)

2:29 PM   target (C:\Users\darre\Desktop\Itch Games\fading-visage\Fading Visage\Fading Visage.exe)

2:29 PM   host (64-bit Windows (native))

2:29 PM No manifest, no prereqs

2:29 PM ∙ Determining dependencies for all (amd64) executables in (C:\Users\darre\Desktop\Itch Games\fading-visage)

2:29 PM Found vendored DLL, skipping prereqs for (unityplayer.dll)

2:29 PM Found built-in DLL, skipping prereqs for (kernel32.dll) (Windows system kernel)

2:29 PM Found built-in DLL, skipping prereqs for (user32.dll) (User objects)

2:29 PM Found built-in DLL, skipping prereqs for (kernel32.dll) (Windows system kernel)

2:29 PM Found built-in DLL, skipping prereqs for (dbghelp.dll) (Debugging helper)

2:29 PM Found built-in DLL, skipping prereqs for (shell32.dll) (User Interface)

2:29 PM Found built-in DLL, skipping prereqs for (ole32.dll) (Object management)

2:29 PM Found built-in DLL, skipping prereqs for (shlwapi.dll) (User Interface)

2:29 PM Found built-in DLL, skipping prereqs for (psapi.dll) (Performance monitoring)

2:29 PM Found built-in DLL, skipping prereqs for (advapi32.dll) (HTTP authentication and credential management)

2:29 PM Found built-in DLL, skipping prereqs for (gdi32.dll) (Graphics support)

2:29 PM ∙ Mapping (2) dependencies to prereqs:

2:29 PM - (wininet.dll)

2:29 PM - (version.dll)

2:29 PM Fetching prereqs registry...

2:29 PM ✓ Fetched 38 entries in 0s

2:29 PM Giving app temp dir (C:\Users\darre\Desktop\Itch Games\fading-visage\.itch\temp)

2:29 PM Environment variables passed: ITCHIO_APP, TMP, TEMP, ITCHIO_SANDBOX

2:29 PM Inspected 66 processes, could not find running copy of C:\Users\darre\Desktop\Itch Games\fading-visage\Fading Visage\Fading Visage.exe

2:29 PM Sandbox is ready

2:29 PM Now running!

2:29 PM Running as user (itch-player-64b9b6bf)

2:29 PM Exited!

2:29 PM Had error: Access is denied.

2:29 PM No messages for standard error

2:29 PM → Standard error: empty

2:29 PM → Standard output: empty

2:29 PM Relaying launch failure.

2:29 PM rm -rf C:\Users\darre\Desktop\Itch Games\fading-visage\.itch\temp

2:29 PM Session ended normally!

Info:

May 21, 2026

2:29 PM itch 26.13.0 launching 'Fading Visage' (#4538698)

2:29 PM → Launching Fading Visage - https://simonci.itch.io/fading-visage

2:29 PM    (C:\Users\darre\Desktop\Itch Games\fading-visage) is our install folder

2:29 PM Passed:

2:29 PM   ☁ Fading Visage 0.2.zip :: 43.24 MiB :: #17416373

2:29 PM     Executable :: Linux all, Windows all, macOS all

2:29 PM ∙ Not filtering, by request

2:29 PM √ Configured in 23.8323ms

2:29 PM ∙ Seeking launch targets for host (64-bit Windows (native))

2:29 PM No app manifest.

2:29 PM Filtering verdict for host 64-bit Windows (native)

2:29 PM (Fading Visage/Fading Visage.exe) Does not require elevation

2:29 PM Single target, picking it:

2:29 PM | (C:\Users\darre\Desktop\Itch Games\fading-visage\Fading Visage\Fading Visage.exe) (native)

|-- 651.00 KiB Fading Visage/Fading Visage.exe windows-amd64 win(gui)

|-- ↗ Will be launched as a native application

2:29 PM → Using strategy (native)

2:29 PM   target (C:\Users\darre\Desktop\Itch Games\fading-visage\Fading Visage\Fading Visage.exe)

2:29 PM   host (64-bit Windows (native))

2:29 PM No manifest, no prereqs

2:29 PM ∙ Determining dependencies for all (amd64) executables in (C:\Users\darre\Desktop\Itch Games\fading-visage)

2:29 PM Found vendored DLL, skipping prereqs for (unityplayer.dll)

2:29 PM Found built-in DLL, skipping prereqs for (kernel32.dll) (Windows system kernel)

2:29 PM Found built-in DLL, skipping prereqs for (user32.dll) (User objects)

2:29 PM Found built-in DLL, skipping prereqs for (kernel32.dll) (Windows system kernel)

2:29 PM Found built-in DLL, skipping prereqs for (dbghelp.dll) (Debugging helper)

2:29 PM Found built-in DLL, skipping prereqs for (shell32.dll) (User Interface)

2:29 PM Found built-in DLL, skipping prereqs for (ole32.dll) (Object management)

2:29 PM Found built-in DLL, skipping prereqs for (shlwapi.dll) (User Interface)

2:29 PM Found built-in DLL, skipping prereqs for (psapi.dll) (Performance monitoring)

2:29 PM Found built-in DLL, skipping prereqs for (advapi32.dll) (HTTP authentication and credential management)

2:29 PM Found built-in DLL, skipping prereqs for (gdi32.dll) (Graphics support)

2:29 PM ∙ Mapping (2) dependencies to prereqs:

2:29 PM - (wininet.dll)

2:29 PM - (version.dll)

2:29 PM Fetching prereqs registry...

2:29 PM ✓ Fetched 38 entries in 0s

2:29 PM Giving app temp dir (C:\Users\darre\Desktop\Itch Games\fading-visage\.itch\temp)

2:29 PM Environment variables passed: ITCHIO_APP, TMP, TEMP, ITCHIO_SANDBOX

2:29 PM Inspected 66 processes, could not find running copy of C:\Users\darre\Desktop\Itch Games\fading-visage\Fading Visage\Fading Visage.exe

2:29 PM Sandbox is ready

2:29 PM Now running!

2:29 PM Running as user (itch-player-64b9b6bf)

2:29 PM Exited!

2:29 PM Had error: Access is denied.

2:29 PM No messages for standard error

2:29 PM → Standard error: empty

2:29 PM → Standard output: empty

2:29 PM Relaying launch failure.

Warning:

May 21, 2026

2:29 PM Had error: Access is denied.

2:29 PM No messages for standard error

2:29 PM → Standard error: empty

2:29 PM → Standard output: empty

2:29 PM Relaying launch failure.

Error:

May 21, 2026

2:29 PM Had error: Access is denied.

2:29 PM No messages for standard error

2:29 PM → Standard error: empty

2:29 PM → Standard output: empty

2:29 PM Relaying launch failure.

Stack Trace:

at IpcRenderer.<anonymous> (C:\Users\darre\Desktop\Itch Games\app-26.13.0\resources\app\dist\main\inject-preload.bundle.cjs:394:9519)

at IpcRenderer.emit (node:events:509:28)

at Object.onMessage (node:electron/js2c/renderer_init:2:14800)

Thanks a lot for the feedback and the log, that’s very helpful!

It looks like the itch.io app's sandbox mode is messing with the permissions, which is why Windows is throwing that "Access is denied" error.

I'll push a fix for this as soon as I can. In the meantime, you can easily bypass it by launching Fading Visage.exe directly from the folder on your desktop, or just by turning off the Sandbox option in the game's settings inside the itch app.

Thanks again for catching this, really appreciate the support!