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Unindexed for 3+ Weeks (Ticket 354745) - Precious Melody & Your Familiar Tale

A topic by QSet13 created 31 days ago Views: 127 Replies: 3
Viewing posts 1 to 2

Hello,

I have read the "Getting Indexed" documentation, but I still have an issue regarding my game, 'Precious Melody & Your Familiar Tale'. I believe my page should be indexed because I have verified that it fully complies with the current guidelines:

  • The "Adult" sensitive content tag is properly applied.
  • The pricing is strictly set to "No payments".
  • The game contains custom, original assets and is a complete, playable build.

I emailed support on March 27 (Ticket 354745) because the game has been unindexed. Now  three weeks have past and I haven't received an update since the automated receipt.

Here is the link to my project: Precious Melody & Your Familiar Tale by QSet13

Could someone please advise or help push this for a manual review? Thank you.

Moderator(+1)

Yes, I've let our admins know about your ticket.

Hello. It has been approximately 28 days since I submitted my ticket. I am wondering how long it usually takes for a game to be indexed. I have tried marketing to bring players over to itch.io, but there is only so much I can do. If the game cannot be indexed, please let me know so I can shift my focus away from this platform.

Moderator(+1)

I don’t know, it depends, and it’s out of my hands on any event. Sorry.