I’m sure that the answer might be more helpful to other people who run into the same problem, if you shared that here, instead of making people individually contact you.
Or if that is your policy, you may want to include that at the beginning of your videos, that you don’t answer questions except on Twitch and Discord, even when you have time to respond to tell people you won’t answer their questions.
It’s obviously up to you how helpful you like to be…