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I agree with what you're saying; it would be a good idea to have a couple of moderators dedicated to reviewing and approving these messages. Currently, as far as I understand, only the staff can do it, and they're already overwhelmed with work without having to review comments.


The creator of a project is supposed to be able to act as a moderator of their own page (and approve pending messages on their page), but it seems that Itch doesn't notify them when they have messages awaiting approval. Unless you manually go to the moderation menu, you won't know, and I think that contributes significantly to the problem of many messages remaining hidden for months

Okay, that might sound rude, cause people, effort and stuff, but this feels so spaghetti, I can't help but chuckle. I guess I'll live a few more months, though any sort of verification at any point would be nice. Gating comments behind some spam filter negatively affects games' popularity and thus potential profits.

Have a nice day :)

You know what else impacts the site's popularity?

Commebt sections that are filled with botspam, sockpuppeting and malicious links.

Itch.io *has to* take steps to filter these things out, and usibg automated filters is industry standard for a reason.

The problems here are a) itch.io's filters being a bit shit and b) itch.io not providing human review of automated decisions in a timely fashion.