Sorry to hear that the controls didn't work. Are you referring to the WASD/Mouse Wheel or are you referring to the dials and levers? If the former? You need to activate them first (tick the checkbox on the right of each control) as mentioned in the page's description.
If that still not working, do you see any errors in the console perhaps?
As for upgrades you need to be at the base and click on the "Base" button to access the upgrades.